I had an Entry Stop Buy at 1.8711 (GBP/USD) which price shot right through (8:30 Payroll announcement), but never triggered the position and after sliding back temporarily from its high to 1.8767 (50 pip difference), I chickened out and REMOVED the Entry (I couldn't close my position since it never got activated). We're not talking split seconds here, but price moved at a steady pace (3 minutes later). Why is this? As a Newbie it was not a nice experience. Here is my activity log (see the times):
1. 06.02.2006 08:25:20 Update ES order placed: GBP/USD BUY, Order ID: 5563885, Rate: 1.8711
2. 06.02.2006 08:34:34 Confirm Entry order removed: GBP/USD BUY, Order ID: 5563885, Rate: 1.8711, Lot:0.5
I've heard about glitches on this traders Demo model, but one should not have this problem on your live account. Any suggestions anybody and if I close my account where do I go from here?
I called them and they said since I closed my position they cannot help me. If I had called them (in the heat of the moment) they might have refunded me, but after holding for about a minute before I got to speak to a live person how could they refund me if I claim I wanted to close my position at 60 pips, although right now it slid back to a 30 pip profit???
Is this a common problem and which trader platforms are the best?
1. 06.02.2006 08:25:20 Update ES order placed: GBP/USD BUY, Order ID: 5563885, Rate: 1.8711
2. 06.02.2006 08:34:34 Confirm Entry order removed: GBP/USD BUY, Order ID: 5563885, Rate: 1.8711, Lot:0.5
I've heard about glitches on this traders Demo model, but one should not have this problem on your live account. Any suggestions anybody and if I close my account where do I go from here?
I called them and they said since I closed my position they cannot help me. If I had called them (in the heat of the moment) they might have refunded me, but after holding for about a minute before I got to speak to a live person how could they refund me if I claim I wanted to close my position at 60 pips, although right now it slid back to a 30 pip profit???
Is this a common problem and which trader platforms are the best?
Ekvattiekakkie