Introductory Remarks This is a conference about the retail industry, not the payments industry. However, a retail business is not a business if the retailer cannot get paid. And a retailer won't be at their most competitive if their payment costs are higher than they should be. This is an issue staff at the Reserve Bank think about every day, and one that I hope retailers are taking a close interest in as well. Today I'll talk about how the way we pay is changing, and what it means for retail businesses. I'll also talk about the Reserve Bank's role as a payments regulator and about some of the things that are just ... (full story)