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MB Trading Futures - Introduction

  • #10,061
  • Nov 22, 2012 6:00am Nov 22, 2012 6:00am
seems that we have some issues with servers... trading stoped/ accounts cannot load... does anyone else connection problems?
all is eternal - this is good news for people who loves bad news
  • #10,062
  • Nov 22, 2012 6:27am Nov 22, 2012 6:27am
hi Justin LeBlang

i like MB TRADING . but before 5 month i was try mb trading mt4 for my EA bu i was faced problem while installing my EA . it was mt4 problem . i like to use MB TRADING IF I CAN INSTALL MY EA IN MB TRADING MT4
  • #10,063
  • Nov 22, 2012 8:43am Nov 22, 2012 8:43am
Quoting meshka
seems that we have some issues with servers... trading stoped/ accounts cannot load... does anyone else connection problems?
No issue for me.
  • #10,064
  • Edited 2:40pm Nov 25, 2012 2:36pm | Edited 2:40pm
Quoting tradeoffice
No issue for me.

Today, yes. Still not able to load Desktop Pro. Opened and closed it several times since 5:00pm Eastern, but will not load acct. info. It is now 5:36.


Oops. Replied to the reply.
  • #10,065
  • Nov 25, 2012 2:46pm Nov 25, 2012 2:46pm
Quoting Macinvestor
Today, yes. Still not able to load Desktop Pro. Opened and closed it several times since 5:00pm Eastern, but will not load acct. info. It is now 5:36.


Oops. Replied to the reply.

OK. It has been so long since this has happened that I forgot to try manually opening my workspace. That worked. Thanks, MB support. How embarrassing.
  • #10,066
  • Edited 9:42am Nov 26, 2012 8:20am | Edited 9:42am
  •  ilove
  • | Joined Dec 2011 | Status: because he first loved us. | 52 Posts
Deposit-trading, time frame issue

In the UK, banking systems have been improved quite a bit in the last few years. However it seems that MB Trading is ignoring the fact.

I deposited over weekend via Faster Payments Service (I know how online banking and their sort code works so don't pretend wiser and tell me the money is still stuck somewhere else) but until now my trading account still has nothing and I can't trade.

Many years ago, I understood. But now after 4:18 pm, I could not get hold of any real cashiering person to discuss when likely they could "process" the deposit. Despite many phone attempts and chatting (well saw it as online but started the web chatting, it asked me to leave a message). Nowadays many brokers use automated funding methods.

Justin, does the cashiering dept have a plan to make themselves available earlier then 10:30 am EST?
If you can't tell, just wait. The market will.
  • #10,067
  • Edited 1:16pm Nov 27, 2012 1:05pm | Edited 1:16pm
Concerning stop orders returning "Suspended" event--

This post brings the following thread (http://www.forexfactory.com/showthread.php?t=396186)to this main MBT thread.

A few of us are seeing "Suspended" events when stop orders should be firing. Mine occur when using the SDK and happened about 5% of the time. Since I am just beginning software development, this is a great learning experience for handling such errors, only problem is, I do not know why the errors are occurring, hence the question.

For reference, here are two order numbers from my demo account that fired Suspended events upon OnHistoryAdded events:

Columns are: Event Price Volume VolumeFilled Direction ReturnString OrderID

http://i.imgur.com/gIfYW.png

So, in this series of events--a sell stop at 1.29519 is entered, the session is opened, the order is accepted, the threshold is hit (live), then trade is suspended.

This is what a nominal trade would look like--
http://i.imgur.com/e0kMO.png

While I can come up with work arounds for handling Supsended events, more important would be knowing why they occur. Previously, I found within MBT Navigator Pro the Suspended events with a note about "auto-routing". I will append this reply with a screenshot as soon as I get a suspended event to occur outside the SDK.

Any and all help is appreciated.

BroncoCap

Edit: Junkone's post here http://www.forexfactory.com/showthre...18#post6211818 shows "Supsended" event with Orderbook explanation "Suspended for reason: Auto-routing completed". I too received the same message in Navigator Pro.
  • #10,068
  • Nov 27, 2012 2:42pm Nov 27, 2012 2:42pm
Quoting BroncoCap
Concerning stop orders returning "Suspended" event--
I've experienced the same and basically noticed that it happens when market depth shows zeros in bid/ask size while orders are to be executed, i.e. no liquidity...

But it also relates to demo, so it would be useful if someone with real orders and such issues would speak here out.

Snapshots of mentioned liquidity situation from last Friday in attachments.
Attached Image(s) (click to enlarge)
Click to Enlarge Name: eurusd - market depth - no asks.jpg Size: 96 KB
Click to Enlarge Name: eurusd - market depth - no bids.jpg Size: 94 KB
Click to Enlarge Name: eurusd - market depth - ok.jpg Size: 95 KB
"hey hey what can I do"
  • #10,069
  • Nov 27, 2012 2:52pm Nov 27, 2012 2:52pm
Cashiering operates on US hours its best to reach them during NY trading session But I hear what your saying about a 24hr service on back office issues
  • #10,070
  • Dec 3, 2012 10:00pm Dec 3, 2012 10:00pm
  •  ilove
  • | Joined Dec 2011 | Status: because he first loved us. | 52 Posts
Justin, My accounts have been moved from UK to US company during the consolidation process. However, it seems there is website issue on the US site. After logging in, no matter how I click, open tickets can't be marked as "viewed". Not sure why. Please check.
Attached Image (click to enlarge)
Click to Enlarge Name: Website issue.JPG Size: 87 KB
If you can't tell, just wait. The market will.
  • #10,071
  • Dec 4, 2012 12:27pm Dec 4, 2012 12:27pm
MB's website is garbage.. it always has been. It's so slow and almost always has incorrect account data.
  • #10,072
  • Dec 5, 2012 11:22am Dec 5, 2012 11:22am
Quoting ilove
Justin, My accounts have been moved from UK to US company during the consolidation process. However, it seems there is website issue on the US site. After logging in, no matter how I click, open tickets can't be marked as "viewed". Not sure why. Please check.
Can you PM me your username?
  • #10,073
  • Dec 5, 2012 12:36pm Dec 5, 2012 12:36pm
I've been with MB for 2 years with an FX account. Out of the many brokers I've been with, MB has been the best. There are very few things that need to be upgraded. Their website, knowledgeability of the staff when you call in, and Iphone app are the only things that really bug me.

In the past few months my fills have been horrible. In previous months I'd place an order and it would fill immediately without any hesitation. My typical trade is Market orders, EXN, EURUSD, and 200,000 lot size. They're taking several seconds to fill nowadays. I've had an order take as long as 14 seconds to fill. I watch the orders fill in 5000 increments. Horrible!

Anyone else having this issue? It's getting so bad that I'm looking at other brokers.
  • #10,074
  • Dec 6, 2012 12:49am Dec 6, 2012 12:49am
hmm all this doesent sound to good .. sad .. as MB was obne of three brokers i had in mind going full... too bad

Unfortunately, however, MB Trading’s CEO Ross Ditlove shares with forexmagnates.com that the demand of 1:100 leverage and hedging was not as high as the broker had expected, the US operations outpaced the UK ones significantly. Given that MB Trading is not doing too well in the USA either (its number of active accounts has decreased by almost 8% in Q3), this doesn’t sound good.

http://www.forexbrokerz.com/news/mb-...erations-in-uk
  • #10,075
  • Dec 6, 2012 11:38am Dec 6, 2012 11:38am
Hi Im new to the platform i can't find anywhere i can see all my transactions/trades with profit and loss to each trade could you tell me how to access this history please..


thx in advance
  • #10,076
  • Edited 7:27pm Dec 6, 2012 1:11pm | Edited 7:27pm
Quoting remi05
Hi Im new to the platform i can't find anywhere i can see all my transactions/trades with profit and loss to each trade could you tell me how to access this history please..


thx in advance

You do not say which platform you are on....

Assuming you are on DeskTop trade history past the current day is not available from directly with in the platform. This is an drawback to DeskTop that has been pointed out to MB by me and several others....

You can find the information by logging into MB trading's website and from the top menu click:

Trading Activity >>>> Account Balances.

This will bring up the screen I have attached....

Take a look under the tabs and you'll find lots of useful reports that have everything you are looking for....
Attached Image (click to enlarge)
Click to Enlarge Name: tradee activity.png Size: 41 KB
  • #10,077
  • Dec 6, 2012 11:24pm Dec 6, 2012 11:24pm
Thx crassius


Another thing i cant find but have searched for...on the charts when i put a horizontal line it does not show what price the line is at how do i get the price to scroll with the line.

thx in advance
  • #10,078
  • Dec 7, 2012 8:35am Dec 7, 2012 8:35am
Quoting remi05
Thx crassius


Another thing i cant find but have searched for...on the charts when i put a horizontal line it does not show what price the line is at how do i get the price to scroll with the line.

thx in advance

I dont know... I dont use the platform for charting...

Link to the manual:

http://www.mbtrading.com/help/navpro/

These videos are a very good resource to learn your way around MB:

http://www.mbtrading.com/forexTutorials.aspx

There are always live webinars offered on a rolling basis.... you should invest in those.... It allows you to ask specific questions... schedule is posted on the front page of MB Trading site...

Also... I see a lot of specific questions like this getting answered in the (somewhat) new MB client forum you can navigate to from within MB's site....

MB's site can be like a maze sometimes.... I get to the forums by first going to MB World (which sucks... try the search box... you'd get better results by throwing darts).... then clicking forums....
  • #10,079
  • Edited 10:51am Dec 7, 2012 10:34am | Edited 10:51am
Quoting remi05
Thx crassius


Another thing i cant find but have searched for...on the charts when i put a horizontal line it does not show what price the line is at how do i get the price to scroll with the line.

thx in advance
I do not think there is a setting to display price. More important is there is no way to manually type in a value (x.xxxxx) and the software does not round to the 5th digit. So placing a line at exactly 1.30000 EURUSD is nearly impossible unless you zoom in very, very tight. This missing functionality should be easy to implement.

Also missing (or I have not found yet) is the ability to place historical trades on the chart. You know, buy symbol + sell symbol + line between the two. I do it manually now and it is a PITA. All other software has this function as far as I know. I apologize if I have not found the setting and fully admit I have not looked at the manual. Seemingly, it should be obvious and a desired ability.

Hope that helps,
BroncoCap

Edit--I was partially wrong, you can display price. right click on line, select preferences, then display price (check box to the right of color, width settings). As for manually typing in price, still no luck.
  • #10,080
  • Dec 8, 2012 2:05am Dec 8, 2012 2:05am
Quoting xpete911
I've been with MB for 2 years with an FX account. Out of the many brokers I've been with, MB has been the best. There are very few things that need to be upgraded. Their website, knowledgeability of the staff when you call in, and Iphone app are the only things that really bug me.

In the past few months my fills have been horrible. In previous months I'd place an order and it would fill immediately without any hesitation. My typical trade is Market orders, EXN, EURUSD, and 200,000 lot size. They're taking several seconds to fill nowadays....
I have been experiencing same. The slippage I get even in small market moves is horrible and I usually make only 10-20 lots. After several occasions I complained to MBT and received usual answer of fast market moves and my responsibility etc. Well, I got tired of this shit and started with new broker. Now I haven't had any problems with fills, delayed quotes etc. and trading is profitable again.
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