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  • #2,601
  • Aug 15, 2011 1:17am Aug 15, 2011 1:17am
Do they claim they don't user VDP?
  • #2,602
  • Edited 1:41am Aug 15, 2011 1:19am | Edited 1:41am
Quoting ybfjax
Yes, it would be nice to have a secure online withdraw form.
may be they can ask us to Pre-Register Bank information (with tag/short code) by paper and secure online form to collect amount , reason , account tag. this will eliminate all the security issue
Mohan
  • #2,603
  • Aug 15, 2011 1:21am Aug 15, 2011 1:21am
Quoting josef
Do they claim they don't user VDP?
did you tried Mac mt4 solution ?

if you don't mind what is VDP

edit : found it Variable Data Printing
Mohan
  • #2,604
  • Aug 15, 2011 2:10am Aug 15, 2011 2:10am
Withdrawal by Paypal would be very much welcome.

I can't think of any justifiable reason for not allowing this option, can you?

If you can put money in thru Paypal, why can't you take it out the same way?
Amor Fati--F. Nietzsche
  • #2,605
  • Aug 15, 2011 2:31am Aug 15, 2011 2:31am
Quoting doji
Withdrawal by Paypal would be very much welcome.

I can't think of any justifiable reason for not allowing this option, can you?

If you can put money in thru Paypal, why can't you take it out the same way?
possibly due to Australian Anti money laundering & counter terrorism financing law (bit hard and annoying one), Chris may have more say on it
Mohan
  • #2,606
  • Aug 15, 2011 2:55am Aug 15, 2011 2:55am
Quoting GoMarkets
Hi Guys,

I know I have gone into this in detail in the past, but perhaps too much detail. I would like to write something for our website to make the picture clearer, and I will try again, but everytime I do it comes out very technical and seems to confuse even the people in the office. If I can try and get it in simple terms, I will do so.

Here is what it boils down to:
[list=1][*]Our main trading servers are in Sydney - all orders are executed on these servers.[*]We currently have four DCs; two in Australia, two outside.[*]The two in Australia...
If the main servers are in Sydney then why does my Sydney VPS (Mammoth) always connect to Melbourne. I want the fastest possible execution time for a specific EA and would like to know how best to do this. I'm sure it would benefit others too.

Regards,

Murray
  • #2,607
  • Aug 15, 2011 3:02am Aug 15, 2011 3:02am
Quoting mc441
Something just does not jell with this situation. What happened to the spread?

Market would still have to move the distance of the spread, in AUD/USD >4 pips. Broker still makes his money off the spread no matter which way the market goes after buy is triggered.

So if the broker automatically gets paid in excess of this theoretical rebate... what does he care? In the example given there is no spread which never happens.

Must be something more to the situation?
Chris could you please respond to this. Seems like this person has it right and the trade would have to move the distance of the spread before closing
  • #2,608
  • Aug 15, 2011 3:59am Aug 15, 2011 3:59am
Quoting muzza
If the main servers are in Sydney then why does my Sydney VPS (Mammoth) always connect to Melbourne. I want the fastest possible execution time for a specific EA and would like to know how best to do this. I'm sure it would benefit others too.

Regards,

Murray
i have same issue , i have try to change manually to Sydney it get connected to Sydney then switching to Melbourne it self
Mohan
  • #2,609
  • Aug 15, 2011 5:28am Aug 15, 2011 5:28am
Hi,

So MT5 demo up or not?

Thanks
13
Brokers are angels
  • #2,610
  • Aug 15, 2011 6:26am Aug 15, 2011 6:26am
why are your clients always the last to know?

GoMarkets September Trading contest: http://www.myfxbook.com/contests/tra...r-2011/5/rules

email mailing list is a wonderful tool
Measure trends automatically with zero lag
  • #2,611
  • Aug 15, 2011 4:37pm Aug 15, 2011 4:37pm
Quoting mohan76
possibly due to Australian Anti money laundering & counter terrorism financing law (bit hard and annoying one), Chris may have more say on it
Wow.... lots of questions today!

Yes, for the above it is down to the strict AML/CTF regulations we deal with in Australia. Our compliance team say it is a no, so obviously we have to go with that.

We are in talks with a new provider for funding and withdrawals, which should come in later this year and will give a huge range of funding and withdrawal options I believe.
  • #2,612
  • Aug 15, 2011 4:41pm Aug 15, 2011 4:41pm
Quoting muzza
Chris could you please respond to this. Seems like this person has it right and the trade would have to move the distance of the spread before closing
Hi muzza,

If you go onto a MT4 platform with no minimum stop distance place a buy stop with a limit and stop loss at the exact same level and you will see that it executes an entry and exit immediately with no profit/loss.

Whether it is a glitch in the MT4 configuration created by MetaQuotes I do not know, or if it is meant to be that way, I do not know. I do know however, that it works that way.

Thanks,
Chris
  • #2,613
  • Aug 15, 2011 4:46pm Aug 15, 2011 4:46pm
Quoting muzza
If the main servers are in Sydney then why does my Sydney VPS (Mammoth) always connect to Melbourne. I want the fastest possible execution time for a specific EA and would like to know how best to do this. I'm sure it would benefit others too.

Regards,

Murray
Hi Murray,

Whilst the latency for you from Mammoth to Sydney and Melbourne will be very similar, it will of course be faster.

I asked our server techs about this and the reason is down to the fact that the security around our Sydney DC is apparently tighter. We own and control the Sydney DC and the firewalls surrounding it and are therefore responsible for keeping it very tight to prevent against hacking from 'nasty' individuals. The Melbourne DC is not owned by us but it is a leased server in a colocation centre down here. We are therefore not resonsible for the firewall and security. Apparently it is slightly less strict making it easier for your connection to get through to it.

You can of course choose to hard code in the Sydney DC through the Tools>Options of your platform.

Thanks,
Chris
  • #2,614
  • Aug 15, 2011 4:47pm Aug 15, 2011 4:47pm
Quoting fx13
Hi,

So MT5 demo up or not?

Thanks
13
Hi 13,

I am still waiting on MetaQuotes to fix a couple of the bugs we found in it. I could give you all access today, but you will see some of the features missing and incorrectly set and I would rather not give you something sub par.

Thanks,
Chris
  • #2,615
  • Aug 15, 2011 4:49pm Aug 15, 2011 4:49pm
Quoting ybfjax
why are your clients always the last to know?

GoMarkets September Trading contest: http://www.myfxbook.com/contests/tra...r-2011/5/rules

email mailing list is a wonderful tool
Hi,

The reason that we didnt tell our clients is because we ar enot the ones directly marketing the competition. It is a contest run by MYFX Book through our platform, so they are responsible for marketing it.

I am sure it will get a small mention on our website, but as I say it is not us marketing it. Of course, putting my marketing hat on (which perhaps doesn't fit that well), it is probably not aimed at existing GO Markets clients, but all those thousands of people just waiting to sign up.

Thanks,
Chris
  • #2,616
  • Aug 15, 2011 5:20pm Aug 15, 2011 5:20pm
Chris,

Ping to Sydney dc from Melbourne
Day time ~30 ms
night ~60 ms

At night execution/modification take time, i hope go can improve night execution time
Mohan
  • #2,617
  • Aug 15, 2011 5:48pm Aug 15, 2011 5:48pm
Quoting mohan76
Chris,

Ping to Sydney dc from Melbourne
Day time ~30 ms
night ~60 ms

At night execution/modification take time, i hope go can improve night execution time
Hi mohan,

Unfortunately the ping speed is nothing to do with execution speed or the speed of the server, but how long it take for your connection to reach us.

It makes sense to me that you will see a slower ping speed at night because that is peak time for internet usage (when everyone is home from school and work). If you are using a normal, domestic internet connection, the network you use will be shared and the more people using it, the slower it will go.

There are lots of things under our control, but the latency from you to us is not one of them.

Thanks,
Chris
  • #2,618
  • Aug 15, 2011 8:48pm Aug 15, 2011 8:48pm
Chris would you, could you for once just admit that there is a huge problem with platform freezes resulting in execution times of 3, 5, 10 seconds or more at times, all day long I try to make a living at this and I place lots of orders and execution is fast then slow then medium then long. On top of all that, spreads in the last week have widened on all pairs so we are paying more and receiving less than ever, please don`t ignore this message as you have ignored my last 3 messages
  • #2,619
  • Aug 15, 2011 8:52pm Aug 15, 2011 8:52pm
Quoting GoMarkets
Hi mohan,

Unfortunately the ping speed is nothing to do with execution speed or the speed of the server, but how long it take for your connection to reach us.

It makes sense to me that you will see a slower ping speed at night because that is peak time for internet usage (when everyone is home from school and work). If you are using a normal, domestic internet connection, the network you use will be shared and the more people using it, the slower it will go.

There are lots of things under our control, but the latency from you to us is not...
ping to other destination does not violate that much , night time execution having issue may be DC overloaded /firewall couldn't handle connection , over loaded , i don't think internet have bottle neck
Mohan
  • #2,620
  • Aug 15, 2011 9:45pm Aug 15, 2011 9:45pm
Quoting GoMarkets
Wow.... lots of questions today!

Yes, for the above it is down to the strict AML/CTF regulations we deal with in Australia. Our compliance team say it is a no, so obviously we have to go with that.

We are in talks with a new provider for funding and withdrawals, which should come in later this year and will give a huge range of funding and withdrawal options I believe.
What about debit card? ibfx au seems to have this.
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