Hello
My journey with XM is too short it begins in October 2022 with i got many Ads about their services and their promotions then i decided to try with them.
i opened my account then i made my deposit and in the first day i made trades and profits in the end of the day they removed my profits as it didn't made and blocked me from joining the client area and blocked my account on MT5.
they removed 1560 USD from the account and sent back my initial deposit via same payment method.
after few hours i got message from them explain why they did that and the reason is my account connected with another account and they canceled any profits or loses made in both accounts with getting permanently restriction. (with no spacific details about this story or any informations about that another account that i have no idea about it"
i tried many times to contact them and contact my manager to discuess and resolve the issue but they only answer me with one word that's a final decision and good luck for you.
i tried to complain to their regulator FSC and after i file the complain and make everything when i try to click "Submit" i get Error 404 everytime.
i sent many messages to FSC support with no responses for more than 2 months.
i opened a scam alert thread in FPA forum and i found another 2 threads share the same complain with the same reason exactly as i got from XM like they have a form of a restriction message send it to any new client make profits in his first trades.
they also got the same reason that they connected with another accounts and Fraud team canceled any profits or losses on the both accounts.
but the weired thing that when i shared my thread on FPA they removed the another 2 threads then they tagged my thread as a consipiracy theory then left me asking for help without any responses.
when i tried to reach the other threads to contaced the other victims i didn't found their threads and when i asked FPA moderators about these threads they denied that thay removed any threads then banned me from the forum because i post lies and fight them.
then after few days many threads with the same issue opened on FPA until they stopped "Scam Alert" section from their forum completely.
and from this moment they never accept any thread or negative review against XM because simply XM it the top sponser for them.
and there's nothing new from that moment.
i believe as you lose your money in this market there's no rights for any broker to stop you from make profits. this is how the market works.
Sorry for my bad english.
i will never ever believe any broker until making check for the regulator first again.
Stay safe.
My journey with XM is too short it begins in October 2022 with i got many Ads about their services and their promotions then i decided to try with them.
i opened my account then i made my deposit and in the first day i made trades and profits in the end of the day they removed my profits as it didn't made and blocked me from joining the client area and blocked my account on MT5.
they removed 1560 USD from the account and sent back my initial deposit via same payment method.
after few hours i got message from them explain why they did that and the reason is my account connected with another account and they canceled any profits or loses made in both accounts with getting permanently restriction. (with no spacific details about this story or any informations about that another account that i have no idea about it"
i tried many times to contact them and contact my manager to discuess and resolve the issue but they only answer me with one word that's a final decision and good luck for you.
i tried to complain to their regulator FSC and after i file the complain and make everything when i try to click "Submit" i get Error 404 everytime.
i sent many messages to FSC support with no responses for more than 2 months.
i opened a scam alert thread in FPA forum and i found another 2 threads share the same complain with the same reason exactly as i got from XM like they have a form of a restriction message send it to any new client make profits in his first trades.
they also got the same reason that they connected with another accounts and Fraud team canceled any profits or losses on the both accounts.
but the weired thing that when i shared my thread on FPA they removed the another 2 threads then they tagged my thread as a consipiracy theory then left me asking for help without any responses.
when i tried to reach the other threads to contaced the other victims i didn't found their threads and when i asked FPA moderators about these threads they denied that thay removed any threads then banned me from the forum because i post lies and fight them.
then after few days many threads with the same issue opened on FPA until they stopped "Scam Alert" section from their forum completely.
and from this moment they never accept any thread or negative review against XM because simply XM it the top sponser for them.
and there's nothing new from that moment.
i believe as you lose your money in this market there's no rights for any broker to stop you from make profits. this is how the market works.
Sorry for my bad english.
i will never ever believe any broker until making check for the regulator first again.
Stay safe.