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Hi Ton O,

I’ve seen that Oanda is now offering crypto trading to US clients.
Are there any plans to make that available in the UK?

Cheers
Bill
Quoting StrandedBill
Hi Ton O, I’ve seen that Oanda is now offering crypto trading to US clients. Are there any plans to make that available in the UK? Cheers Bill
Hi StrandedBill,

We’re always investigating opportunities, and will be sure to keep our clients posted on all new products and services.
Thanks
Ton O.
Quoting imwim
Anyway, on 16.11.2022 it was a 3-days swap...
Yes, that is always on wednesday because of weekend calculation. But it still does not explain the huge differences in swaps which cannot be explained by interest rates or tom-next swap rates. It just doesn't make sense. I will talk to oanda directly, not here, hope to get an answer.

But I have to say other brokers do the same - more or less.
After being with Oanda for a handful of years they informed they couldn't send statements automatically to my employer (I have a requirement where I must send statements to my employer) and I said that's fine and I can manually email statements. They then closed my account and told me quote "we do not need to disclose the reason for account closure" so it's time for a new broker.

Can anyone recommend me a broker that allows custom lot size (or percentage risk sizing) and is available for a US based user? Bonus if I can make sub-accounts, I used to have sub-accounts for various pairs that allowed me to track performance per pair easily.

Thank you for the recs!
Quoting ReaperKK
After being with Oanda for a handful of years they informed they couldn't send statements automatically to my employer (I have a requirement where I must send statements to my employer) and I said that's fine and I can manually email statements. They then closed my account and told me quote "we do not need to disclose the reason for account closure" so it's time for a new broker. Can anyone recommend me a broker that allows custom lot size (or percentage risk sizing) and is available for a US based user? Bonus if I can make sub-accounts, I used...
Custom lot size is the only advantage OANDA offers.
They used to be much better ten years ago, much better.
I don´t know of any other broker that offers that, micro lot is the smallest size I found with the others.
I have also an account with IC Markets, far better, never had a "connection problem".
Would like to highlight that on my android device (both phone and tablet) the quote screen and chart tend to" hang" or freeze. PnL window seems to be working. Noticed this since friday , closing the app and restarting it only temporary solve the problem as it will freeze again.

I apologize for bringing this up here, however the "official" channel of communication on your website is a pain to use.

Please look into it, the progressively unreliable app almost cost me pips.

Thank you
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See the quotes panel and chart info. The chart and quote in the chart freezes. Same thing on the mobile phone app, sometimes even the quotes panel doesn't move.
Quoting aiyahmarklah
{image}See the quotes panel and chart info. The chart and quote in the chart freezes. Same thing on the mobile phone app, sometimes even the quotes panel doesn't move.
Yes, it is an OANDA "common practice" to freeze everything, guess to whose disadvantage.
This is what is happening at the moment. I only use them as references for Lot size calculation, otherwise, they have become useless.
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Frozen again, many times on the same day, they are just getting worse.
I am so fed up with punching in my password.
The good news is that I will use them only for a short while, and then never again.
These people just don´t want to learn how to treat their customers properly, that is the way to make business.
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After about 1 hour of trying, I got in, wanted to change my stops, and this is what I got:
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To add to my misery, all my profiles were deleted, and yes, you guessed it, frozen again.
Quoting aiyahmarklah
Would like to highlight that on my android device (both phone and tablet) the quote screen and chart tend to" hang" or freeze. PnL window seems to be working. Noticed this since friday , closing the app and restarting it only temporary solve the problem as it will freeze again. I apologize for bringing this up here, however the "official" channel of communication on your website is a pain to use. Please look into it, the progressively unreliable app almost cost me pips. Thank you
Hi aiyahmarklah,

Thanks for your feedback! I've passed this through our internal teams so they can take a look at this problem. I'll let you know if there are any updates.
Please feel free to use this thread to provide feedback, ask questions and more - there's no need to apologise!

Thanks
Tom O.
Quoting OANDA
{quote} Hi aiyahmarklah, Thanks for your feedback! I've passed this through our internal teams so they can take a look at this problem. I'll let you know if there are any updates. Please feel free to use this thread to provide feedback, ask questions and more - there's no need to apologise! Thanks Tom O.
Thanks Tom for your response, I've had a few days to observe the "problem". I shall try to describe it, when I close the app (typically which means it will still run in the background) and open it again, the rates/quotes would not update. Only when I kill the app fully and then open it again will I get consistently updated rates. And so the cycle continues with me needing to remember to kill the app first and double checking to make sure I am getting the correct rates/quotes before initiating anything and because of that I did not do any trading.

I have restarted my device as well as reinstalled the app which doesn't help.
Quoting aiyahmarklah
{quote} Thanks Tom for your response, I've had a few days to observe the "problem". I shall try to describe it, when I close the app (typically which means it will still run in the background) and open it again, the rates/quotes would not update. Only when I kill the app fully and then open it again will I get consistently updated rates. And so the cycle continues with me needing to remember to kill the app first and double checking to make sure I am getting the correct rates/quotes before initiating anything and because of that I did not do any...
Thanks for explaining this further. Do you think you can record your screen so our developers can see what the problem is? If possible, that would be ace.

Thanks
Tom O.
Quoting aiyahmarklah
{image}See the quotes panel and chart info. The chart and quote in the chart freezes. Same thing on the mobile phone app, sometimes even the quotes panel doesn't move.

What version of the app are you using ? I assume FxTrade app that your talking about ?
Also if you have not selected "Hide empty candles" see if this has any effect.

However, the symbols feed is concerning and seems to indicate that your not connecting or have a delayed data feed.
I also assume no connection issues and / or latency delay on your end ?

Just curious but things to check as I am not having this issue personally and also do not see the square feed windows that you display.
My price feeds are more of a line by line item that I scroll up and down the screen to see the prices. Not these buy button looking feeds.
Also what version of android ? And CPU/memory ?
Quoting OANDA
{quote} Thanks for explaining this further. Do you think you can record your screen so our developers can see what the problem is? If possible, that would be ace. Thanks Tom O.
Thanks Tom, I will do that and communicate with the support email instead. Thanks again for your response.
Quoting AgentPips
{quote} What version of the app are you using ? I assume FxTrade app that your talking about ? Also if you have not selected "Hide empty candles" see if this has any effect. However, the symbols feed is concerning and seems to indicate that your not connecting or have a delayed data feed. I also assume no connection issues and / or latency delay on your end ? Just curious but things to check as I am not having this issue personally and also do not see the square feed windows that you display. My price feeds are more of a line by line item that I...
I do suspect it could be an issue with my devices, but both tablet and mobile are having same problem. Unlikely to be due to the points you mentioned either.

For now I plan to hold out till the next app update then I will decide whether to change device or broker. Been using Oanda since 2007.
Quoting aiyahmarklah
{quote} Thanks Tom for your response, I've had a few days to observe the "problem". I shall try to describe it, when I close the app (typically which means it will still run in the background) and open it again, the rates/quotes would not update. Only when I kill the app fully and then open it again will I get consistently updated rates. And so the cycle continues with me needing to remember to kill the app first and double checking to make sure I am getting the correct rates/quotes before initiating anything and because of that I did not do any...
The problem appears to be resolved after the last app update.
Tom, I hope Oanda will fix soon the issue of negative swaps charged on live accounts for both long and short opened positions for any forex pairs...

Oanda swaps are huge negative for both long and short opened positions for any forex pairs, again and again ???

December 22, 2022 USD/CHF long rate -0.14% short rate -7.85% long cost -$0.38 short cost -$21.51 number of days 1
December 27, 2022 USD/CHF long rate -5.33% short rate -12.58% long cost -$14.60 short cost -$34.471 number of days 1
December 28, 2022 USD/CHF long rate -5.33% short rate -12.58% long cost -$58.40 short cost -$137.884 number of days 4

https://www.oanda.com/eu-en/trading/financing-costs/

While on myfxbook it displays positive swap for USD/CHF long rate for all brokers, even for Oanda...
https://www.myfxbook.com/forex-broker-swaps
I am who I am
What the hell is going on with your swaps??? Other brokers are fine. You have swaps on GBP/CHF up to -14.97% !!!
You have swaps up to -90% on some currencies on long and short side!!

Here is an excerpt:
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