Has the platform frozen for anyone else? few seconds before interest rate realease and still frozen?
DislikedHas the platform frozen for anyone else? few seconds before interest rate realease and still frozen?Ignored
Yes I was away from the computer and when I came back there was a 12 pip gap. It happens every time at news time, but this looks the worst. Either their server canít handle news times or they deliberately stop the feed until they know whatís happening.
Dislikedhey guys,whats the average trade execution time on live?Ignored
I had fund my acct on 16/2 wed, it have been 8 working days I have not hear any reply from GO.
Written to your acct dept Ms Ruth on last Thu 24/2, still waiting for her reply / ans..
appreciate could you assist on this matter.
I will pm you mine reference number.
Mostly between instantaneous and a second, the first trade is usually slower. Occasionally when there is very little volume it can get down to 3 or 4 seconds. Also some times when reaction is slow, I notice Iíve been connected to DC1 or DC5, this happens about once a day. So if youíre having problems check to see if you are on the right DC for you.Ignored
In response to the comments about the freezing of charts/prices earlier, unfortunately there was what appears to be an ISP problem which interrupted the connection between our feed provider and the trading server. Within a few minutes one of the backup feeds had kicked in, and the connection to our main price feed has since started up again.
Sorry for the inconvenience, but as I'm sure you can understand, these kind of things are out of our control, and we can only have backups in place to limit the impact. For your information, we...Ignored
Dislikedi spoke to go live helpchat
and they told me that u might have typed in the numbers wrongly
as sent it to the wrong account
im gonna record my deposit,and if anything goes wrong,go steals my money im sending it to the policeIgnored
DislikedDid GoMarkets discuss another persons account with you?Ignored
Would you mind listing the DC's and their locations (I travel a fair bit and want to know where your servers are located?)
Thanks in anticipation