Hi all...
I wonder if anyone have this problem... I keep getting the message 'Off Quotes' after entering a position..
Last friday , i cannot open trades or modify any trades. Even the one that that hits TP also did not trigger..
After live chatting, the problem solve after 4-5 hours.
Yesterday, the problem happen again. But this time cannot open trades only. Modification of order can be done.
After live chatting, the problem solve within 5 minutes.
Today, the problem happen again . But this time cannot close trades only. Even the one which hits TP. Modification of order still can be done.
After live chatting, still cannot close position until now. If I want to close the position I have to go through live chat.. which is very unpleasent..
They gave the reason that the bank and their IT dept have some problems.
but my other accounts works fine..
I wonder if anyone have this problem... I keep getting the message 'Off Quotes' after entering a position..
Last friday , i cannot open trades or modify any trades. Even the one that that hits TP also did not trigger..
After live chatting, the problem solve after 4-5 hours.
Yesterday, the problem happen again. But this time cannot open trades only. Modification of order can be done.
After live chatting, the problem solve within 5 minutes.
Today, the problem happen again . But this time cannot close trades only. Even the one which hits TP. Modification of order still can be done.
After live chatting, still cannot close position until now. If I want to close the position I have to go through live chat.. which is very unpleasent..
They gave the reason that the bank and their IT dept have some problems.
but my other accounts works fine..