Anyone has this spike down in EURGBP? Can't find it with other brokers though. The strange thing is that it went straight to take away my buy order almost to the pip!
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DislikedAnyone has this spike down in EURGBP? Can't find it with other brokers though. The strange thing is that it went straight to take away my buy order almost to the pip! {image}Ignored
Disliked{quote} Dear subbu, Please contact our Customer Support which is available 24/5 via - Live Chat (http://www.fxpro.com), - e-mail ([email protected] ("[email protected]")), - or by phone (+44 (0) 203 151 5550). Additionally, you may also request a call back (http://www.fxpro.com). Kind regards, FxPro TeamIgnored
DislikedFxPro, I am very disappointed in the 17:00 EDT SPREAD explosion on GBPYEN that seems a regular occurrence on the ctrader platform. See the attached gif, This 20 + pip explosion in the BID price (that's whats tracked on the chart) is really unacceptable. Whats more your servers are closed for 5 minutes a day at 1700 EDT, so people and positions are blind unlike other brokers. I know your standard reply will be "market trading conditions etc"/ liquidity etc , but you NEED TO LOOK INTO THIS PROBLEM AND SORT IT OUT. You cant expect traders trying to...Ignored
DislikedI will never trust in FXPro, I traded with FxPro for long time, I have fixed account, after long time of traiding, I found that, the positions closing not in the same price which I requested, specially in SL, if the price was near of SL, don't be surprise if you see the price move up/down or the spread move wider more just to close your positions, and if you ask the company by chat or send email about the reason, the answers always same, there was some news or abnormal moving in the market and the spread is coming more wide. NO way to return anything...Ignored
DislikedAbnormal is useful work to use it this condition, why do I need fixed spread if there is no fixed spread during abnormal condition. With normal condition the normal account give less spread than the fixed spread, why should I use fixed spread ???? when I open order and your website say it will give that numer of spreads during abnormal condition and I surprise that the stop loss skipped all spreads and close it with more than 12 pips and the cross moved sharply with my order side more than 150 pips, that will put 100s signs on FxPro . I send via...Ignored
Disliked{quote} Dear Blackice, Could you please send that email to [email protected] once again? Or please provide us (PM) with your details (Account Number or Login) so that we may look into this issue. Kind regards, FxPro TeamIgnored
Disliked{quote} Hi, I think an ordered I made was closed very far away from my stoploss, should I wirte to that email? Does the live chat work for this?Ignored
DislikedDear FXPro , I have always thought highly of your company as I do know of a millionaire trader using your platform. However , in this span of 1 1/2 years , I have noticed that your platform has 'bad tick' data. This was just picked today , for Aug 12 2300hrs First and second photo from FXPro , last one from activtrades. Initially , I thought it was a broker difference.......... then when i check on my other FXPro demo account .......... the data was different too.......... Your live chat couldn't see the photo , so its clear that we can all see...Ignored
DislikedHere is a Clear picture Left Activtrades , center and right FXPro {image}Ignored
DislikedHere is a Clear picture Left Activtrades , center and right FXPro {image}Ignored
Disliked{quote} The real problem of trading is that for every buyer there must be a seller and for every seller there must be a buyer... The sad reality is that I am getting better trading on an old school Market Maker then a lot of ECN, the reason is simply, if you broker has 500.000 or 700.000 clients, even if it a market maker and offer a lot of bonus it has a lot client to balance the trading. Even if the trading is not real, you order can be matched with other client inside the broker itself. The ironic thing is that stuff about liquity providers /...Ignored
Disliked{quote} Hi MarkChew, It is possible sometimes for there to be an invalid tick on demo servers, due to a pricing glitch. If this should happen however, we are always correcting this to reflect the correct prices, which is why you may have not seen this on another platform/account. If there is ever such an issue on a Live Account we would of course reimburse accordingly. Kind regards, LiannaIgnored