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- Peter Davis replied Oct 12, 2016
I have received your PM and I am looking into the situation personally. I will keep you updated on the progress being made.
- Peter Davis replied Oct 11, 2016
If you email [email protected] with your account number and more details about your issue I would be happy to follow up with our support team for you.
- Peter Davis replied Aug 26, 2016
I am the brand ambassador for FXDD. As the page you linked to shows our spreads our very competitive. It is true that spreads vary but generally our spreads are extremely competitive within the industry. image Please contact me at [email protected] ...
- FXDD Early Adopts RoboX Solution by Tradency
Check out this Finance Magnates article about FXDD introducing RoboX. A new synergy has been ...
- Peter Davis replied Apr 11, 2016
We hope to do business with you again in the future. FXDD just partnered with new liquidity providers which will allow us to provide even more competitive spreads resulting in a number of major currency pairs showing spreads as low as 0.0 and EURUSD ...
- Peter Davis replied Apr 8, 2016
I am not here to compare regulatory agencies, both the MFSA and FCA are good organizations that are working very hard to protect clients in our industry. There are pros and cons to the regulations of both and each individual trader should do their ...
- Peter Davis replied Apr 8, 2016
The MFSA provides very similar protection for client funds in the case of a firm's bankruptcy. FXDD Malta clients would be covered by the MFSA's investor compensation scheme. You can read about it here: ...
- Peter Davis replied Apr 8, 2016
Yes, under the MFSA, FXDD Malta's clients would be protected under the investor compensation scheme. You can see our license information on the MFSA's website here: url And read about the MFSA's investor compensation scheme here: url
- Peter Davis replied Apr 8, 2016
Thank you for your business, we are happy we could provide you with a positive experience.
- Peter Davis replied Apr 8, 2016
FXDD Malta is regulated by the MFSA. Under the MFSA's regulations client funds are segregated from corporate operations funds meaning if FXDD Malta where to declare bankruptcy our customers' funds would still be safe and would be returned to them. ...
- Peter Davis replied Apr 7, 2016
I am not sure if you are aware of this but FXDD holds a license with the FCA and is regulated by the MFSA.
- Peter Davis replied Apr 7, 2016
Can you tell me what your specific concerns with FXDD are?
- Peter Davis replied Nov 14, 2013
Agent3bood, I know you said you've spoken to one of our reps via email before. Do you remember who it was? If you can give me that information we can reference what has already been done and your original complaint. In order for us to help you in ...
- Peter Davis replied Nov 14, 2013
Agent, According to the 1M chart of EUR/USD with the time you specified, it would appear the high at that time was 1.3739. Again, in order to come to some type of resolution regarding your specific problem, you'll need to contact us via email (try ...
- Peter Davis replied Nov 14, 2013
Unfortunately, without the details of which currency pair you were trading it will be hard to get the necessary images and data to help. Do you know which FXDD representatives were assisting you when you sent the problem in via email?
- Peter Davis replied Nov 14, 2013
Agent3bood, we need your account number in order to investigate this matter specific to your trade. Once you provide that to us, we'll look into your request.
- Peter Davis replied Nov 12, 2013
Joshua, Trading with FXDD closes at 4PM EST on Fridays, and resumes at 5PM EST on Sundays. If you have any other questions, I can help you get in touch with one of our account managers. Sorry for any confusion that may have caused you. Peter Davis, ...
- Peter Davis replied Jun 17, 2013
You are correct, FXDD accepts PayPal for customers inside and outside of the United States. We've recently improved our spreads all around which we hope provides you with a more competitive trading experience.
- Peter Davis replied Jun 17, 2013
We offer PowerTrader and VikingTrader, white labels of the Currenex platform, with micro lot trading, competitive spreads and low minimum requirements. You can read more about it here: url
- Peter Davis replied Jun 17, 2013
FXDD offers vanilla FX options for traders outside of the US. You can read more details about the platform and requirements here: url If you have any questions about it, feel free to ask here.