Justin, My accounts have been moved from UK to US company during the consolidation process. However, it seems there is website issue on the US site. After logging in, no matter how I click, open tickets can't be marked as "viewed". Not sure why. ...

Deposit-trading, time frame issue In the UK, banking systems have been improved quite a bit in the last few years. However it seems that MB Trading is ignoring the fact. I deposited over weekend via Faster Payments Service (I know how online banking ...

It's annoying that on MB Trading UK website, when I click the live chat button, apart from Metatrader support, all others are ONLINE in green colour but I have to leave a message. I felt I was cheated. What's the point they are showing "online" but ...

Many thanks IndyTrader. They advised the same. Hope can have less issue in the future as this does affect my EA testing.

Demo account keeps getting off-quotes error — Hi Justin, My MBT-Free EXN Demo account keeps getting off-quotes error messages when trying to modify or close positions, typically begins from Sunday afternoon after weekend. Do real accounts get ...

Internal transfer — I made deposit by card yesterday and funds was processed/available today. A few questions/problems: 1, Is there any plan to make funds from card deposit available instantly? As far as I am aware, most, probably all UK firms ...

"off quotes" with my demo ac for hours and hours — Hi MBT, It happens again from 5 GMT. If people can't verify their EAs on the demo platform, how could you expect them to invest hard-earned real money with confidence???

speechless — Horrible spike happened a few hours ago. over 150 pips I believe. This is ...... Dear XXXXX, Erroneous quoting for EUR/USD pairs between 17:59:55 and 18:00:02 may have resulted in unwarranted executions. All executions at or ...

Unable to modify existing positions since 15 minutes ago. Error msg: Trade context is busy Live Free EXN account. Update: Working now after close and start MT4. Strange.

Execution report back has been slow again since... Sunday night. It is around 25 sec late most of time. My EA was triggering duplicate orders. Though I have change the timeout retry delay in EA but the report back shouldn't be so late like that. ...

Margin Debit — Hi Justin, I noticed that margin is used even for limit orders (no position yet). Is this the designed/default behavior or just a bug? I am talking about a live Free EXN plan account. Thanks.

Was it EURUSD future meaning EUR will be 0.00001 at some point? EUR is in free fall mode now. 1.29777 ATM. It could drop back to 1.2650 area in next few days.

Hope the spread spike issue can be fixed soon. Got another one a few minutes ago. Screenshot attched.

Guys, I have some good news: 1st, the spread of EUR/USD on the Free EXN plan has been narrower since 20 Jan. Now average spread is 0.9, well done! 2nd, I think the Free EXN plan accounts now tradable on MBT Desktop/ Desktop Pro (I haven't tried ...

Many thanks Justin. I can confirm that execution and report-back time of my last two orders (after 17:00 roll-over) were normal without any noticeable delay.

Hi Justin, I PMed you the information your requested. Just about 20 minutes ago, My EA sent a sell order of EUR/USD around 1.27300 (brave, I know when EUR was rising) but because it was not confirmed until 17 seconds later, my EA send anothe one and ...

Hi astom, Many thanks for your information. However, I had different situation. My free margin was about 2 times more than the margin used, and the market moved again me only a few pips, actually at some points, I was in small profit but still ...