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- Alpari replied Oct 16, 2023
Hello, please write to [email protected], and we will help you.
- Alpari replied May 15, 2019
Hello! Yes, we are available here. How may we assist you? Specify your issue please.
- Alpari replied Mar 12, 2019
We are not Alpari UK company. We are Alpari Limited which is different company registered under the same brand. Our customer support is always good and our specialists are happy to solve all the issues. Just contact them via Live chat and check. ...
- Alpari replied Mar 12, 2019
This is a specific feature of such trading account type and Instant Execution. There are requotes can be observed and we inform about it in our bisuness model. If you are not satisfied with such Execution method you can use trading accounts with ...
- Alpari replied Mar 11, 2019
You can open 5 digit (standard or ECN) account and compare the frequency of quotations receipt.
- Alpari replied Mar 9, 2019
Hello! This situation is observed on this type of trading account (Nano), because it has 4 decimal places and quotes are slowly changing, in this connection, the terminal writes "No price" because of the lack of updates of quotations, it is ...
- Alpari replied Oct 22, 2018
New analysts added to the website! Dear clients, We’re now going have even more analytical reviews on our website. We’ll now be publishing reviews from Rino Purbono (Indonesia) and the CEO of Alpari Research & Analysis (one of the companies under ...
- Alpari replied Oct 22, 2018
New deposit methods: Litecoin and Ethereum Dear clients, We are pleased to announce that there are new deposit methods now available on our website: Litecoin and Ethereum. Alpari does not charge commission for these deposits, although there will be ...
- Alpari replied Oct 22, 2018
More analytical reviews now available from Alpari Dear clients, Cesar Valencia (Chile) and Renan Raminelli (Brazil), part of the team of analysts at Alpari Research & Analysis Limited; one of the companies under the international Alpari brand, will ...
- Alpari replied Oct 22, 2018
The results of the second raffle of our "Fulfil your dreams - 20 years of Alpari" special offer Dear clients, We're delighted to announce the successful completion of the second raffle of our "Fulfil your dreams - 20 years of Alpari" anniversary ...
- Alpari replied Oct 11, 2018
Hello! Please contact our support team about this issue via Live chat and our specialists will be happy to help you and explain to you everything.
- Alpari replied Oct 11, 2018
Hello! It was night time (EET). Liquidity was reduced and the spread was increased. Spread widening is normal in such period of time.
- Alpari replied Sep 10, 2018
The second raffle of the “Fulfil your dreams – 20 years of Alpari” to take place on the 12th of September Dear clients, We’re pleased to announce that the second raffle of our “Fulfil your dreams – 20 years of Alpari” anniversary offer will be held ...
- Alpari replied Sep 10, 2018
It was the bank rollover time. Due to the lack of liquidity your order was fallen into the price gap.
- Alpari replied Sep 10, 2018
Hello! Your 817932365 order (Sell EURNZD) had "Stop Loss" at 1.76916. The orders of "Sell" type are always opened by "Bid" price and closed by "Ask" price. When the "Ask" price crosses the "Stop Loss" the order is executed. Your order was closed at ...
- Alpari replied Sep 9, 2018
Hello! Here is 2.1 points between Bid and Ask prices on your screenshot: 1.76630-bid and 1.76651-ask - spread is 21 pips = 2.1 points. Average spread for EURNZD is 2.2 points on pro.ecn.mt4 according to our Contract specifications url
- Alpari replied Aug 31, 2018
Deposits for Alpari Mobile and Alpari Invest now available in USD and EUR Dear clients, We are pleased to announce that clients using our "Alpari Mobile" and "Alpari Invest" mobile applications can now top up their accounts by bank card in USD and ...
- Alpari replied Aug 31, 2018
New trading terms for "Express" options Dear clients, We'd like to inform you of the new trading terms for "Express" options set to come into effect on the 13th of August, 2018. Now, the only thing needed to retain your deposit and win the payout is ...
- Alpari replied Aug 31, 2018
Alpari’s trading turnover in July exceeded 144bn USD Alpari’s trading turnover across key markets in July grew by 5% to reach 144.5bn USD This is Alpari’s best result so far this year. Against the backdrop of increased trader activity among the ...
- Alpari replied Jul 31, 2018
Get a 100% bonus for options trading! Dear clients, We have some excellent news for those who like trading options, or for those thinking about starting to take advantage of this convenient financial instrument. From the 30th of July through the 2nd ...