Yep i'm still waiting for access to the portal

I dont think the people who had chf trades open on the 15th and 16th got the email yet,also a few special cases me included didnt get it.

Yep a massive pain. I would think you will hear something from them this week then.

@ magicpips i'm the same I spoke to KPMG and they said my account is witheld. I didnt have any chf trades open so guess i'm one of the lucky ones who they cant verify information for.

Hi verv i'm guessing your the same as me, they have witheld my account and i didnt have open chf trades so it must be they dont have enough information to confirm the account

So are they saying the only people who havent had access to the claims portal are the ones with open chf trades ? KPMG are a joke i didnt have any chf trades and i still have no access to the claims portal.

Hi yes i'm in the same situation as you,I have a positive balance no trades open that had to be closed by alpari but still no email all my account information was correct also.

I think they are just working out the closing prices for the chf trades and they will be trying to claim negative balances back.

A update has been put on KPMG website for those that havent received the client portal email yet.

Yep it is. I wouldnt mind but its the lack of information/updates from the administrators i find frustrating.

Thanks dambuster good try. When you try and log on with the link though it says the special admin team havent finalised your balance so you cant log on The Joint Special Administrators have not yet finalised your account balance(s). You will receive ...

For the people that havent had access to the client portal yet i spoke to someone on the helpline. She said that they havent been updated by KPMG as to why everyone hasnt had the client portal email yet. So just need to wait and keep checking on the ...

Thanks verv

Yes very annoying,I take it the longer they drag it out the more they make.

No problem thanks I'm sure we will get our chance shortly i did put in a paper claim just in case.

Hi i'm in the same position as you. I have emailed and get the standard email reply saying you will have to wait for the client portal to become available. It is a joke.

How you doing pipxster ?

were did J Clinton go?

Hi hi pip good to hear from you yep interesting and and boring at the same time will add a long but have lost a lot of interest in this pair.

If you long both EURUSD and USDCHF then you will cancel each other out as they move in opposite directions?