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- Dukascopy replied Oct 25, 2011
Minimal Account Deposit changes for Dukascopy Bank SA — Dukascopy Bank SA has announced as of the 15th October 2011 the minimal initial deposit to open an account has changed from $1,000 to $5,000. This change will not affect Swiss, Chinese ...
- Dukascopy replied Oct 25, 2011
Dukascopy Bank SA is proud to announce the launch of Dukascopy Europe. Dukascopy Europe IBS AS is an EU based and regulated investment brokerage company which is 100% owned by Swiss Forex Bank Dukascopy Bank SA. Dukascopy Europe aims at providing ...
- Dukascopy replied Sep 22, 2011
Dear Trader We are aware of the charting problems over the past couple of days. The issues have now been fixed. In order to get the right charts on the platform please follow the steps below. 1) Inside platform: Tools -> Preferences -> AdvancedTAB ...
- Dukascopy replied Jul 29, 2011
Dear Trader Commission is based on many factors, your deposit size (this will determine your commission charge bracket). Lot size you are trading etc. We do have a commission calculator on our website, please find the link below, simple input your ...
- Dukascopy replied Jul 29, 2011
Dear Trader There is no difference in terms of how we are regulated. Dukascopy Bank SA is subject to the same Swiss banking guidelines and processes to which we adhere. Dukascopy Bank SA is regulated by The Federal Financial Market Supervisory ...
- Dukascopy replied Jun 30, 2011
Dear Traders At the current moment we only accept funding your Dukascopy Bank SA Account by Wire Transfer. This is the safest and most secure means of transfer fundings. The same also applies when you wish to withdraw from your account. Best Regards ...
- Dukascopy replied Jun 30, 2011
Dear Trader You can have your ID certified at any Public Notary Office. Please ensure that the stamp clearly states that it is a True Copy of the Original. Also please ensure that your signature is on the ID document, if not please add your ...
- Dukascopy replied Jun 9, 2011
Hello What error message are you getting when trying to log in? It could be two things. 1. To run the Jforex / Java Platforms your PC is required to have Java Plug-in installed. You can download an updated Java plug in from the following Link. url ...
- Dukascopy replied May 6, 2011
Our standard leverage is 1:100, should you wish to set a lower leverage this is possible ranging from 1:1 to 1:100. For overnights / weekends the leverage drops to 1:30, to avoid this drop close all open positions by 22:00 GMT. For more details of ...
- Dukascopy replied May 5, 2011
This is the standard functionality - when you are placing entry order you can link to this order take profit and/or stop loss order which will become active only after execution of the entry order. If the take profit order is linked to entry limit, ...
- Dukascopy replied May 3, 2011
Dukascopy Bank SA does not have a cashier desk at the moment and consequently only accepts wire transfers, bank guarantees and deposits with Partner custodian banks. As far as cash is concerned, deposits might be possible with Partner custodian ...
- Dukascopy replied Apr 18, 2011
Dear Sirs, In Switzerland, being a bank means you have been authorized by the Swiss banking regulator (FINMA) to perform banking activities. As you mentioned, banking activities include various types of transactions as loans, cash remittance, ...
- Dukascopy replied Apr 13, 2011
Hi fxking Sorry for missing your question before. Dukascopy is a Forex Brokerage house with banking status. The banking status gives our clients protection on their investments. The funds of our clients are protected and guaranteed by the Swiss ...
- Dukascopy replied Apr 12, 2011
Dukascopy Bank SA launch Gold (XAU/USD) for Live Trading Accounts — Dukascopy Bank SA is pleased to announce the release of Live Gold Trading. Live Gold Trading is now available on all our platforms including the iPhone & iPad. Information ...
- Dukascopy replied Apr 11, 2011
Hi Yes Dukascopy Bank SA dose allow hedging on all accounts. Many Thanks Dukascopy Bank SA
- Dukascopy replied Apr 6, 2011
Hi We are currently developing a system for Windows Mobile. Once I have any more information I will ofcourse keep you updated. Many Thanks Dukascopy Bank SA
- Dukascopy replied Apr 4, 2011
Hi We estimate to have it released within the next 3 months. I will inform you of any developments. Many Thanks Dukascopy Bank SA
- Dukascopy replied Apr 4, 2011
Hi You are very welcome, We hope you enjoy using the new ipad app. In relation to the Andriod System, we are still in the testing process and we hope to be in a position to release it for live trading within the next 3 months. As soon as it is ...
- Dukascopy replied Apr 1, 2011
iPad Trading — Hi The new iPad application is now available to trade Live with Dukascopy Bank SA. Alongside the iPhone application now you can trade on the go by simply downloading the SWFX Trade App. For more information please click on the ...
- Dukascopy replied Mar 11, 2011
Hi If you are trading 0.001(millions) then 1 pip is equal to $0.10 depending on the pairs you are trading. If you trade 0.01 then you will get 1 pip = $1. You can adjust the lot amount settings by going to Preferences >>> General and selecting from ...