Still can't log in. Don't know why I stay with these frauds.
I have a request for FXCM. is it possible to add more historical data to the charts in MT4?.
Right now the historical data is very limited so testing trading strategies in the long term is difficult.
Hi Guys My encounter with fxcm. I watched a number of trades disappear off my screen without the stop loss price being met. they would have to have moved the spread at least 4.5 pips to take my small trade out, then a notice would appear (this trade does not exist). On one occasion they disconnected my key board preventing me from taking action to ovoid margin call. the instant my account went into margin call my key board function was instantly restored . Twice they did not honour their Trading View pro free offer. My instinct tells me they were trading against me in house. Pathetic given the small amounts involved. My trading goal was not to make money (I would have deposited a vastly grater sum if this was the case) I wanted to gain ,certainty of trust, something I found to be unattainable with fxcm trading a small account. I though may be with a large account, tight risk management and conservative strategy i might be ok but then i thought, a habit's a habit. That in itself you can't get away from. I then Googled FXCM. I don'tneed to tell you what i found YEP the same old SH*t
So. I am trading using FXCM python ForexConnect API. My application has been working/trading consistently and successfully for 9 months. Suddenly today I get an error:
"QuotesManager error: Instrument catalog file parsing failed. Tag 'timeframe' does not contain attribute 'start-date' or its content is empty. code: OtherError subcode: -1"
This error is raised when the application makes a get_history call. The system was working perfectly on Friday but not today. Who knows what 'maintenance' was carried out over the weekend??
I have 27 positions open being managed by my system which was built after attending a seminar by FXCM using FXCM sample code and upon contacting FXCM I am told to amend my application to use a different approach and code library or to manage my 27 positions manually using the FXCM Trade Station!
I raised this issue with FXCM support 3.5 hours ago and still no response or ETA when this issue would be resolved. What should I do with my open trades that have been opened and managed by my system over the last month? I have already had a NAS100 position close that probably shouldn't have been but there is no way of knowing without the system running. This is a nightmare
UPDATE: FXCM python ForexConnect API has been fixed now. Only took just under 36 hours. FXCM - what are you like! I understand that sometimes things go wrong (especially during these times of COVID-19) but the response time needs to be quicker please.
I have noticed different issues trading with FXCM and it feels like an integrity issues.
1. Pivot levels - I noticed that the pivot levels on mobile TS and desktop are totally different on mondays, but same for the rest of the week. i complained and they claim the formula for calculating is responsible which doesnt make sense because for the rest of the week (tues-fri) they are same.
IF both stations handle pivot points differently then it shouldnt be applicable to Mondays alone. See evidence in attachment.
2. Candle formation on both mobile and desktop vary.
I noticed i had seen a candle form a bullish doji on the desktop, later checked my phone and it was bearish. i only screen grabbed the mobile one and sent an email, days later when they didnt address it i went back to the desktop TS and noticed it had corrected back. i thought i misread it. fortunately they did similar thing again and i caught it.
I hope to see what they do this time. See evidence in attachment
3. your stop loss is never guaranteed. like most user here complained, SL are executed beyond the limits set.
I advise you stay away from these brokers. They set you up to fail. i can understand when different brokers have different candles on different platform, but same broker having different candles, what could be the reason if not fraud?
How come the net part of real volume doesn't correlate to changes in the SSI?
check this out, same candle different opening and closing price plus the wick on different level in each platform
This is fxblue's approach. Does FXCM SSI indicator do this as well?
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