Cant download Mt4 files to new platform

I was demo'ing with North finance, Mt4 platform. Attaching a file was easy. I have recently opened a live acct with Interbank (also Mt4 platform) and any indy's I attempt to download wont compile to navigator drop down . Ive tried to copy from my old NF platform to the new Interbank platform and after getting it to the meta editor It wont compile and load to the navigator. I am using the same process for the same platform and am not able to get the indicators to load to the navigaotor in Interbank platform. I called Interbank, and was told "We dont know anything about the platform". Any help? I have most of the indy's Ill need, but would like to be able to load them without issues. Thank you in advance.

When you say they "wont compile to navigator drop down", what exactly does that mean?

I can tell you with 100% assurance that Interbank FX's MetaTrader install does support custom indicators, so my first instinct is to find out what's wrong with your process or your install. If you try to compile an indicator via MetaEditor, what happens?

After loading the indy from FF to Meta trader 4 , then program files, then experts, them indicators It doesnt show up in the meta editor, typically it would load dirctly to the navigator bar and I'd be all set. Ive had to right mouse and "open" with meta editor just to get it to the editor and then it wont compile. The indicator shows up in the Editor window, where I hit the compile button, but for some reason it wont load to the navigator section. Ive successfully attached these same files to my old North Finance demo fine........thanks for replying.

What error are you getting when you compile via MetaEditor?

If you want, upload an indicator you're having issues with and I'll give it a shot.

I dont think its the indicator itself. I beleive it to be the platform I downloaded. Im going to re-download the Interbank MT4 platform in hopes that will rectify the problem. Thanks for you input...

Hi TT, you may need to manually compile the indicator if it doesn't "show up" in the Navigator pane. Try opening MetaEditor, then open your indicator and press F5 to Compile. If no errors, it should appear in your Navigator pane (you may need to restart MetaTrader to have it refresh the pane).

Thanks Dusktrader I gave it a try and It didnt compile. Do you think downloading the platform again may help? Any indicator Ive chosen shows up in the indicators folder.....but it wont transfer to the navigator panel after I compile it from meta editor. ????? Thanks for replying Dusktrader......