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FXOpen AU Discussion

Hi. My name is Jafar Calley and I am a Director at FXOpen AU which is an ASIC regulated, pure ECN broker based in the heart of the Sydney CBD. If you have any questions about us, please ask in this thread and I will be happy to answer.

Please limit discussion to FXOpen AU only as I will not field queries about FXOpen NZ (fxopen.com) since they are a different company so I can't speak for them.

http://www.fxopenaus.com
is it possible that buy limit order is executed above limit price and reverse for sells on your platform ?
????

on your site
Attached Image (click to enlarge)
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Quoting macroman
is it possible that buy limit order is executed above limit price and reverse for sells on your platform ?
Yes, slippage is possible on en ECN. The reverse is also possible and you can be filled at a better price. This is really only an issue if liquidity is low though.

Quoting macroman
????

on your site
Yes that is correct. The SSL certificate is for cabinet.fxopenaus.com and not for the main site. If you log in to the FXOpen back office https://cabinet.fxopenaus.com/Login.aspx you will not encounter this error.

The Chrome browser gives a more helpful error message.

Attached Image (click to enlarge)
Click to Enlarge Name: Screenshot from 2012-12-07 23:54:10.png Size: 70 KB


Basically, if you don't want that error, use http: and not https: when accessing the website. Back office access will automatically use SSL encryption though.
Mr. Jafar;

If I open an ECN account with FXopen. Do you guys allow Arbitrage EA to trade, or Arbitrage is NOT allowed and you will eventually close my account.

I have asked the FXopen NZ guys if they allow Arbitrage, but the reply was that they don't know what I mean by Arbitrage, but that there are NO limitations what-so-ever trading using an ECN Account.

Could you please clarify?

Thank you
Quoting tareksafwan
Mr. Jafar;

If I open an ECN account with FXopen. Do you guys allow Arbitrage EA to trade, or Arbitrage is NOT allowed and you will eventually close my account.

I have asked the FXopen NZ guys if they allow Arbitrage, but the reply was that they don't know what I mean by Arbitrage, but that there are NO limitations what-so-ever trading using an ECN Account.

Could you please clarify?

Thank you
Hi Tarek

The FXOpen NZ guys are correct in that there are no limitations on ECN accounts. You are welcome to run your arbitrage EA or any other EA or any other strategy with us.
Trading Hours on Christmas and New Year 2013

Dear Clients

Please note the following changes to the trading hours and terms during the Christmas and New Year holiday season:

FX (Currencies)

Mon 24 December 2012- normal trading hours
Tue 25 December 2012- CLOSED, REOPENS at 00.00 GMT +2 FXOpen Server Time (or 22:00 GMT)
Wed 26 December 2012- normal trading hours
Mon 31 December 2012- normal trading hours
Tue 1 January 2013- CLOSED, REOPENS at 00.00 GMT +2 FXOpen Server Time (or 22:00 GMT)
Wed 2 January 2013- normal trading hours

Precious Metals

Mon 24 December 2012- Trading Closes at 20:45 GMT +2, FXOpen Server time
Tue 25 December 2012- CLOSED, REOPENS at 23:00 GMT (01:00 GMT +2, FXOpen Server time)
Wed 26 December 2012- normal trading hours
Mon 31 December 2012- normal trading hours
Tue 1 January 2013- CLOSED, REOPENS at 23:00 GMT (01:00 GMT +2, FXOpen Server time)
Wed 2 January 2013- normal trading hours

Please note that due to thinner liquidity in the market on the holiday dates, there is an increased probability of wider spreads in all account types.

*The maximum leverage for all account types will be reduced down to 1:100 between 26/12/2012 and 1/1/2013.

*This change will take effect automatically when the Market opens on 26 December 2011 and will end when the market re-opens on January 2, 2013
After January 2nd, to return to your normal leverage, go to MyFXOpen >Profile > Personal or e-mail finance@fxopenaus.com.

Christmas and New Year Office hours in Sydney

During the Festive Season, the following operating hours for our Sydney office come into affect.

24/12: 8:00am-12:00pm
25/12: Closed
26/12: Closed
27/12: 8:00am-5:00pm
28/12: 8:00am-5:00pm
29/12: Closed
30/12: Closed
31/12: 8:00-12:00pm
1/1: Closed

Please note there will be a skeleton staff online throughout the holiday period to answer queries by email and to process internal transactions (such as internal transfers and account verification) and Skrill transactions.

From all of us here at FXOpen AU Pty Ltd, we would like to wish you a very Merry Christmas and a Happy and Safe New Year and we hope to continue growing with you in 2013!
Mr Jafar, please, what's the difference between opening an account in FXOpen Australia and the other one (NZ) ?

Thanks, and Merry XMAS

Beto
Quoting beto21_cwb
Mr Jafar, please, what's the difference between opening an account in FXOpen Australia and the other one (NZ) ?

Thanks, and Merry XMAS

Beto
Hi Beto

There are differences in trading conditions, pure ECN account choices, local deposit/withdrawal via Commonwealth Bank and the company is fully compliant with Australian Law.

The combination of FXOpen's proprietary ECN technology, our dedicated Australian management team and the safety of Australian regulation means that you as a trader are in a win/win situation.

We also have better Fireworks In Sydney.

Happy New Year!
Quoting FXOjafar
The combination of FXOpen's proprietary ECN technology, our dedicated Australian management team and the safety of Australian regulation means that you as a trader are in a win/win situation.
even with a crappy server ?

Quoting duxis
even with a crappy server ?

Hi Duxis

Your chart is from the demo server which is never the same as a live account.

Here is a shot from a live account.



Demo prices are determined by combining a live price feed plus the limit orders of DEMO traders. Live prices are determined from prices offered by LPs and by Live traders so you see there is a difference. There are also less resources dedicated to the demo servers so that we can be sure that live traders have the execution and stability that they need.

I can guarantee you that our live servers are top notch.
so you are telling that your demo account is not exactly equal to the real account, and also dont have any problem in real account, because i am also watching your demo account more than one month, its same thing happening, lot of server downs and sometimes its stucked for too much time, and also lot of complaints about your fxopen.com....if fxopen and fxopenau is diffrent , why you people are using same logo and i think same platform also there . Becasue the message coming in opening account fxopen and fxopeau also same.
I afraid to open an account with u
follow the flow of music $
Quoting ganam
so you are telling that your demo account is not exactly equal to the real account, and also dont have any problem in real account, because i am also watching your demo account more than one month, its same thing happening, lot of server downs and sometimes its stucked for too much time,
Hi Ganam

I agree the demo uptime could be better. We have no such complaints about our live service though.

Quoting ganam
and also lot of complaints about your fxopen.com....if fxopen and fxopenau is diffrent , why you people are using same logo and i think same platform also there . Becasue the message coming in opening account fxopen and fxopeau also same.
I afraid to open an account with u
I can't speak for fxopen.com but there are no complaints about fxopenaus.com out there so I don't know what it is that makes you afraid. We share the FXOpen brand and technology with our friends at fxopen.com, but that's where the similarity ends. As has been mentioned before, we have separate management, separate finances and we are regulated by and 100% compliant with ASIC.

Our staff here in Sydney are fully qualified with RG146 qualifications and are held to a high standard of service.

Why not give us a try?
Thanks for the reply, i will open a 200 Minimum deposit account, will monitor for 2-3 monhts, i willl update the status here in forexfactory.......because as i told, may be some of your competetors making bad advertsiedment against you, or some one want you to put you down, but one thing i knows there is little un claariffication about ur fxopen.com, if you are same team or part of the team, you must know about your sisster concern.especially its your same name.you cant tell simply that i dont know about fxopen.ccom
follow the flow of music $
Thanks for the reply, i will open a 200 Minimum deposit account, will monitor for 2-3 monhts, i willl update the status here in forexfactory.......because as i told, may be some of your competetors making bad advertsiedment against you, or some one want you to put you down, but one thing i knows there is little un claariffication about ur fxopen.com, if you are same team or part of the team, you must know about your sisster concern.especially its your same name.you cant tell simply that i dont know about fxopen.ccom
follow the flow of music $
Quoting ganam
Thanks for the reply, i will open a 200 Minimum deposit account, will monitor for 2-3 monhts, i willl update the status here in forexfactory.......because as i told, may be some of your competetors making bad advertsiedment against you, or some one want you to put you down, but one thing i knows there is little un claariffication about ur fxopen.com, if you are same team or part of the team, you must know about your sisster concern.especially its your same name.you cant tell simply that i dont know about fxopen.ccom
I'm happy that you will decide to try us with an ECN micro account.

Of course I know about fxopen.com and I didn't say I don't know about them. I meant that I cannot speak for them because I don't work for that company
If FXOPen and FXOPenAUS are different, how come they use the same MT4 servers?
Quoting jadedmikey
If FXOPen and FXOPenAUS are different, how come they use the same MT4 servers?
Hi Jadedmikey. As I mentioned before, we share their technology. FXOpen's proprietary back end for ECN trading is second to none.
Hello, may I open 2 Standard ECN accounts under 1 e-wallet account in fxopenaus?.
If yes, since the ECN account Stop Out level is 50%, let's say I have 2 Standard ECN account under 1 E-Wallet account in Fxopenaus:

Account A with 1000usd (1:500 leverage)

Account B with 1000usd (1:500 leverage)

On friday, from Account A I buy 1 lot EURUSD at 1.3000 without setting Stop Loss and Take Profit,

from Account B, I sell 1 lot EURUSD at 1.3050 without setting Stop Loss and Take Profit.

On next Monday, EURUSD open gap at 1.2800 (big news on Saturday or Sunday). Account A stops out based on Stop Out procedure (50% Stop out level)right? Based on example above, it required 260usd to buy 1 lot EURUSD at 1.3000, should be left 130usd right?

From Account B, my account balance will be 3500usd (2500usd is profit if I closed my order at 1.2800 open gap on Monday), 2500usd is earned from Monday open gap, may I know that 2500usd is valid for withdraw?
Quoting klhh
Hello, may I open 2 Standard ECN accounts under 1 e-wallet account in fxopenaus?.
If yes, since the ECN account Stop Out level is 50%, let's say I have 2 Standard ECN account under 1 E-Wallet account in Fxopenaus:

Account A with 1000usd (1:500 leverage)

Account B with 1000usd (1:500 leverage)

On friday, from Account A I buy 1 lot EURUSD at 1.3000 without setting Stop Loss and Take Profit,

from Account B, I sell 1 lot EURUSD at 1.3050 without setting Stop Loss and Take Profit.

On next Monday, EURUSD open gap at 1.2800 (big news...
Hi klhh

If Account A was stopped out with a +ve balance, then you could indeed withdraw the $2,500 profit from Account B.

However, if Account A was stopped out with a -ve balance, we reserve the right to recover the debt from Account B which would mean that Account B's profit would be lower.

From our Terms of Business

Quote
(c) If FXOpen closes an FX Contract or PM Derivative under paragraph (c), the Client
remains liable to pay any shortfall of the Margin requirements still owing to FXOpen after
closure of the relevant FX Contract or PM Derivative. If the Client refuses to pay
FXOpen, FXOpen may apply the proceeds of any other Accounts held by the Client with
FXOpen against this deficit.
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